information does fastlinx.net have?
Fastlinx.net has billing information as well as
the contents of any files or email you have
stored on our servers. We will use your personal
information only to manage your account and to
communicate with you. Though we do not track what
individual users do, we do track aggregate
bandwidth usage for the purpose of maintaining
good service. We reserve the right to log any
traffic on our network deemed appropriate should
we suspect any criminal activity.
- What does
fastlinx.net do with information about users?
information gets passed only to the
appropriate billing contact. For
instance, we deposit your check at our
bank. Our bank can infer from this
deposit that you have a relationship with
fastlinx.net. If you pay by credit card,
we submit your credit card number to a
bank for processing. We will not sell,
rent or otherwise convey your billing
information to any third party except for
those institutions which require the
information for payment processing. We
will accept cash.
and email that you have stored on our
servers will be archived during our
normal backups. These backups are for
administrative and maintenance purposes. We
will not release those files or divulge
their contents to any third party without
a court order. Whenever
possible, you will be notified should we
receive such an order. We will make every
effort to maintain the integrity of your
files on our system but cannot provide a
guarantee. Ultimately, you
are responsible for backing up your data.
- What happens
when this policy changes? If we have to
change this policy you will be given 30 days
notice before the change takes effect. If you
don't like the new policy you may choose to
terminate your account effective with the policy
change and we will refund any access fee balance.
- What happens
after my account is terminated? 30 days
after your account is closed we will delete any
files and email from our servers. Archived copies
of the files will be gradually removed (1 to 2
months) from the archives but not explicitly
deleted. Billing information will be kept for up
to 7 years, or as long as our accountants advise.
- What if I
don't like something in your policy?
Please tell us. This policy is as protective of
the user as possible while still allowing us to
maintain our systems. If you see something that
can be changed to improve privacy we'll certainly
consider making the change.
* Please email any questions regarding
privacy to Webmaster@fastlinx.net.